dni88 Privacy Policy

1. Information We Collect

When you create an account with dni88 or use our services, we may collect the following categories of personal information:

• Identity information: full name, date of birth, nationality, and copies of government-issued identification documents required for account verification.
• Contact information: email address, mobile phone number, and residential address (city and district, e.g., Dhaka, Chittagong, Sylhet).
• Financial information: payment method details used for deposits and withdrawals, including bKash mobile numbers, Nagad account references, Rocket wallet identifiers, and partial card information where applicable.
• Technical information: IP address, device type, browser type and version, operating system, and session data generated during your use of the platform.
• Behavioral data: game history, betting patterns, session duration, bonus usage, and responsibly-gaming self-assessment responses where provided.

We collect information directly from you when you fill in registration forms, contact support, or respond to surveys. We also collect data automatically through cookies and server logs when you navigate the platform.

2. How We Use Your Information

dni88 uses the personal information we collect for the following legitimate purposes:

• Account management: to create and maintain your player account, verify your identity, and process your registration as required by our platform standards.
• Transaction processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to process withdrawal requests accurately and without delay.
• Platform improvement: to analyze usage patterns, identify technical issues, improve game offerings, and personalize your experience on dni88.
• Responsible gaming compliance: to monitor gameplay for signs of problem gambling, apply account restrictions where necessary, and respond appropriately to self-exclusion requests.
• Marketing communications: to send you promotional offers, bonus notifications, and cricket betting updates — but only when you have opted in to receive such communications. You may unsubscribe at any time.

3. Payment Data and Financial Transactions

All financial transactions on the dni88 platform — including deposits through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card-based methods — are handled with the highest level of security. Payment data is transmitted over encrypted channels and is never stored in full on our servers. We retain only the minimum transaction reference data required to reconcile accounts and handle disputes.

We do not share your payment details with any third party beyond what is strictly required to complete the requested transaction. Our payment partners operate under their own privacy policies, and we encourage you to review those policies when using their services.

4. Cookies and Tracking Technologies

dni88 uses cookies and similar tracking technologies to enhance your platform experience. The types of cookies we use include:

• Essential cookies: required for core platform functionality such as session management, login state, and security token validation. These cannot be disabled without affecting your ability to use the platform.
• Performance cookies: used to collect anonymized data about how visitors use the platform, including page load times and navigation paths, to help us identify and fix performance issues.
• Preference cookies: store your settings and preferences (such as language choice and game display options) so that they persist between sessions.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. We do not use advertising or third-party tracking cookies.

5. Sharing of Your Information

dni88 does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party vendors who assist in operating the platform (such as hosting providers, fraud detection services, and payment processors) under strict confidentiality agreements that prohibit them from using your data for any other purpose.
• Legal obligations: when required by applicable law, court order, or regulatory authority to disclose information, we will comply with such lawful requests while notifying you where legally permissible.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of our business assets, your personal data may be transferred as part of that transaction, subject to the same privacy protections described in this policy.

We require all parties that receive your data to treat it with the same level of care and confidentiality as we do. We do not permit our service providers to use your personal data for their own marketing or commercial purposes.

6. Data Security

The security of your personal information is a top priority at dni88. We implement a range of technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure server environments with access controls, regular security audits, and staff training on data protection practices.

While we take every reasonable precaution, no digital platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, we will notify you promptly and take immediate steps to mitigate any harm. We strongly recommend that you choose a strong, unique password for your dni88 account and do not share it with anyone.

7. Data Retention

dni88 retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfill the purposes described in this policy. Transaction records and identity verification documents may be retained for a longer period to meet our record-keeping and audit requirements.

When your data is no longer required, we will delete or anonymize it in accordance with our internal data retention schedules. If you close your account, we will process your data deletion request within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.

8. Your Rights and Choices

As a user of the dni88 platform, you have the following rights with respect to your personal data:

• Right of access: you may request a copy of all personal data we hold about you. We will provide this information within a reasonable timeframe upon verification of your identity.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it. Please contact support with the relevant details.
• Right to erasure: you may request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, subject to any legal retention requirements.
• Right to opt out: you may opt out of receiving marketing communications from us at any time by contacting our support team or using the unsubscribe mechanism in any promotional email we send you.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all requests as promptly as possible and in accordance with our obligations. We may need to verify your identity before processing certain requests to protect the security of your account.

9. Third-Party Services and Links

The dni88 platform integrates with third-party service providers to deliver certain features, including payment processing partners such as bKash, Nagad, and Rocket, as well as game content providers like Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. These providers operate under their own privacy policies, and we encourage you to review those policies to understand how they handle your data.

dni88 is not responsible for the privacy practices of third-party providers. Our Privacy Policy applies solely to information collected by and processed through the dni88 platform itself. Any links or integrations with external services are provided for your convenience and do not constitute an endorsement of those services or their privacy practices.

10. Children's Privacy

dni88 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. Parents and guardians who believe their child may have registered on the dni88 platform are encouraged to contact our support team without delay.

11. Changes to This Privacy Policy

dni88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or a prominent on-platform notice.

Your continued use of the dni88 platform after any changes to this policy have been posted constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way dni88 handles your personal data, our support team is available to assist you. We are committed to resolving any privacy-related issues promptly and transparently.

You can reach us by email at [email protected]. Our support team operates daily and will acknowledge your inquiry within one business day. Bangladesh Standard Time (BST, UTC+6) applies to all response timeframes.